Leon Festinger (1919 - 1989)
Cognitive Dissonance


Biography

Leon Festinger was born in New York City in 1919. He earned a bachelors degree in psychology from the City College of New York, and then earned his Ph.D. under Kurt Lewin from the State University of Iowa in 1942. He taught at several universities, but spent most time at Stanford University from 1955 to 1968. In 1968 he joined the New School for Social Research where Wertheimer had worked twenty years earlier. He remained there until his death in 1989. Lewin's topographical psychology models inspired Festinger to work with experiments on tension as a motivator of behavior, and this led to his theory of cognitive dissonance.

Theory

Cognitive dissonance is a motivational state caused by tension among competing goals, concepts, perceptions, beliefs, values, ideas or desires. The tension can vary as a function of the importance of the issue in the person's life, and the degree if inconsistency between competing goals or needs. The tension generates a "drive state" in which the individual feels a need to settle the dissonance. In order to diminish the tension, the person must make the dissonant cognitive elements consistent or compatible, or by attenuating the importance of the dissonant elements. Experiences of cognitive dissonance are relevant to decision making and problem solving, as there is frequently competition between choices or solutions.

Dissonance is increased by higher numbers of dissonant beliefs, and by the importance attached to the beliefs. Dissonance can be reduced by diminishing the importance of the dissonant beliefs, by adding beliefs that support congruent beliefs and disprove or outweigh dissonant beliefs, and by changing dissonant beliefs so they are no longer dissonant. Selective exposure is the tendency to avoid information that is inconsistent with a person's attitudes and beliefs. Post-decision dissonance is tension produced after making a decision. Buyer's remorse is an example.

Learning Theory Bibliography

Sahakian, 1976
Kearsley, G. (n.d.)